Privacy Policy

Last Updated: November 2025

At 3DMadMax, we take privacy seriously. This policy explains what we collect, why we collect it, and how we protect your information. If you’re using our website, services, or products, you’re agreeing to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect basic details you provide, including:

• Name
• Email address
• Phone number
• Billing information
• Shipping address
• Any files, models, or reference materials you upload for project work

1.2 Automatically Collected Data

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Cookies and similar tracking tools

We use this to keep the site functioning, measure performance, and improve user experience.

1.3 Project Data

Anything you send us for 3D modeling, printing, or design—files, descriptions, drawings—gets stored securely so we can complete your project.

2. How We Use Your Information

We use your information to:

• Provide quotes
• Deliver 3D design and fabrication services
• Process payments
• Communicate about your project
• Improve website performance
• Maintain internal records
• Comply with legal requirements

We don’t sell your data. Ever.

3. Sharing Your Information

We only share data when necessary:

• Service providers: Payment processors, shipping services, or cloud storage tools
• Legal requirements: If law enforcement or the courts require it
• Business operations: Contractors or partners strictly for project execution

No third party gets access for marketing or data-selling purposes.

4. Data Security

We use encrypted storage, secure servers, and restricted access to protect your files and personal data. No system is perfect, but we take security seriously and follow industry-standard practices.

5. Cookies & Tracking

Our website uses cookies to:

• Keep the site running smoothly
• Remember your preferences
• Measure traffic and usage patterns

You can disable cookies in your browser, but some features may stop working.

6. Data Retention

We keep your project files and personal info as long as necessary to:

• Complete your project
• Maintain business records
• Meet legal or regulatory requirements

You can request deletion, and we’ll remove your non-essential data unless we’re legally required to keep it.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Obtain a copy of your data
• Withdraw consent where applicable

Reach out if you want to exercise any of these rights.

8. Third-Party Links

Our website may link to third-party platforms (payments, social media, etc.). We don’t control their privacy practices and aren’t responsible for their policies.

9. Children’s Privacy

We don’t knowingly collect information from anyone under 13. If you think a minor submitted data, contact us and we’ll remove it.

10. Changes to This Policy

When we update this policy, we post the new version here. If you keep using the site, that means you accept the changes.

11. Contact Us

If you have questions about this Privacy Policy, reach out:

Email: support@3dmadmax.com
Phone: (571) 555-9824
Address: 21410 Innovation Drive, Suite 240
Ashburn, VA 20147